Labor Augmentation Cost Estimate

See What Your Remote Team Could Cost

Want to estimate the cost before speaking with us?

Use our Remote Staffing Cost Calculator to explore different team configurations and get an estimated monthly cost based on your needs.

Labor Augmentation Savings Calculator

Compare your internal staffing cost

Adjust the assumptions below to compare estimated Arkansas employee costs with Oz Optimization Customer Support Agent and Back Office Agent pricing.

Your assumptions

Arkansas market hourly wage Number of agents

Internal employee benefits and turnover Include healthcare benefits (8% of base pay) Include retirement contribution (3% of base pay) Factor turnover and training (11% turnover; 45% replacement cost)

View internal cost breakdown

Annual base cost per FTE	$37,107.20
Employer FICA match	$2,300.65
Employer Medicare match	$538.05
Arkansas state income tax estimate	$1,005.80
State unemployment insurance	$140.00
Federal unemployment insurance	$42.00
Workers compensation (clerical)	$25.98
Total payroll cost per FTE	$41,159.68
Healthcare expense per FTE	$2,968.58
Retirement expense per FTE	$1,113.22
Total cost with benefits per FTE	$45,241.47
Annual cost for all agents	$271,448.83
Training / turnover expense impact	$16,698.24
Total annual internal cost	$288,147.07

Customer Support Agent

Oz Optimization labor augmentation comparison

Total monthly cost: $17,832.00
Total annual cost: $213,984.00
Annual savings: $74,163.07
Annual savings %: 34.7%

Back Office Agent

Oz Optimization labor augmentation comparison

Total monthly cost: $15,600.00
Total annual cost: $187,200.00
Annual savings: $100,947.07
Annual savings %: 53.9%

Estimates are provided for planning purposes. Final pricing may vary based on staffing, workflow, security, and operational requirements.